Frequently Asked Questions
When can I expect my order?
The average delivery time is 10-15 business days. Our products are shipped directly from the supplier to you. This unique business model allows us to save enormously on storage and transportation costs and to offer the products at a lower price than our competitors.
The expected delivery time has passed, where is my order?
In 99% of cases, orders are delivered within the expected delivery time. Unfortunately, it can sometimes happen that an order is delayed in the delivery process. You can check the status of your order via the following link:
If you have not received anything 3 days after the expected delivery time, please contact us.
What are the shipping costs?
Free Shipping
I am not satisfied with my order. What should I do?
Not satisfied with your order? We are very sorry and would like to hear what we can do to satisfy you. Send an email to info@bestonlineshop.nl and we will see how we can solve it as soon as possible!
Where can I find my track & trace code?
When your order is processed and shipped we will send you your track & trace code by email. The processing of your order takes 24 hours.